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Start your career in IT support

If you love all things tech, you’re going to love studying for our Certificate III in Information, Digital Media and Technology. In this entry-level course you’ll learn a range of practical skills in networking and technical support including software applications, system configuration, documentation, web technologies, diagnostics and troubleshooting. Armed with this Certificate you will be work-ready for a role supporting information technology systems and processes in the workplace.

For the majority of students, without industry experience, Certificate III is the first level of study towards achieving the Diploma of Information Technology. Academic pathways include the Diploma of Information Technology Networking, the Diploma of Software Development, and the Diploma of Multimedia. Course details

Industry endorsed

Payment options

Student satisfaction

LOCATION/S

Gold Coast - Coomera

Key dates and info

DURATION

Full time: 6 months / 3 days per week

Course details

COST

  • Full Fee $4,900
  • Subsidised $2,278
  • Concession $1,404

Cost details

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Richard Smith

Real world experience that encourages innovation

I have long been passionate about all things computers. As I have gotten older, my passion within the industry has shifted towards providing security consulting, largely due to the direction and confidence instilled within me when completing my Diploma of IT course. Now that I am at university I continue to stay in contact with my teachers who remain interested and by my side should I need to call upon them for their practical, real world experience.

Richard Smith
Diploma of Information Technology Networking

Multi-million dollar Creative hub

This location is the quintessential home for the creators, innovators, entertainers and movie makers. This $26 million state-of-the-art facility offers the best possible creative learning experience in the region. State-of-the-art technologies such as sound recording and music rehearsal studios, digital video and editing suites and 3D motion capture and production control facilities.

Learn more about TAFE Queensland's Coomera Campus

Ben from SeaFM visits our Coomera campus and learns all about our amazing technology and courses on offer including Bachelor programs.

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Key dates

LOCATION START DATE WORKLOAD DELIVERY
Gold Coast - Coomera 3 Jul 2017 Full time / 3 days per week Classroom

Entry requirements

  • Students require solid computing skills including: file management skills, keyboard skills, copying and pasting, importing, locating and opening image files.
  • To access Certificate 3 Guarantee funding for this course the prospective student must meet all the subsidy eligibility.
  • After enrolment, all applicants must complete a short quiz on Literacy and Numeracy levels using the Basic Key Skills Builder (BKSB) prior to orientation dates or prior to the first day of class.

Recognition of Prior Learning (RPL): For RPL enquiries please contact the RPL Team at rplcoordinator.goldcoast@tafe.qld.edu.au.

Location/s

Gold Coast - Coomera
198 Foxwell Road
Coomera QLD 4209

Resources required

Students are required to bring pens, a notepad and a USB memory stick/USB flash drive.

Timetable

Classes are held on Monday 8.00am-3.00pm,Tuesday 8.00am-3.00pm and Wednesday 9.00am-1.15pm for 6 months at Coomera, A Block, Level 4, Room A.04.012.

Important Information

Course commencement is subject to minimum enrolment numbers.

Units

To successfully attain this qualification students must achieve competency in 17 units, 6 core and 11 electives.

UNIT CODE DESCRIPTION TYPE
ICTWEB301 Create a simple markup language document Elective
BSBWHS304 Participate effectively in WHS communication and consultation processes Core
BSBSUS401 Implement and monitor environmentally sustainable work practices Core
ICTICT302 Install and optimise operating system software Core
ICTICT303 Connect internal hardware components Elective
ICTSAS301 Run standard diagnostic tests Core
ICTSAS306 Maintain equipment and software Elective
ICTICT202 Work and communicate effectively in an ICT environment Core
ICTICT306 Migrate to new technology Elective
ICTNWK401 Install and manage a server Elective
ICTICT301 Create user documentation Core
ICTNWK301 Provide network systems administration Elective
ICTNWK302 Determine and action network problems Elective
ICTNWK303 Configure and administer a network operating system Elective
ICTNWK304 Administer network peripherals Elective
ICTNWK305 Install and manage network protocols Elective
ICTSAS307 Install, configure and secure a small office or home office network Elective

Disclaimer

Not all electives available at all campuses

What are my payment options?

No matter what your circumstances, TAFE Queensland Gold Coast has a payment option to suit you. If you are unsure of what's right for you, call us on 07 5581 8300. We're here to help.

$4,900

FULL FEE

Learn more

$2,278

SUBSIDISED

Learn more

$1,404

CONCESSION

Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Certificate 3 Guarantee

You can receive a subsidy towards one certificate III qualification from a list of eligible courses. The amount provided depends on the demand for skilled workers in your chosen industry.

You're eligible for the Certificate 3 Guarantee if you:

  • are 15 years or older and no longer in school
  • live in Queensland full time
  • are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • and don't currently have (or are enrolled in) a certificate 3 or higher level qualification.

Give us a call to find out more.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

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Payment options explained

No matter what your circumstances, TAFE Queensland Gold Coast has a payment option to suit you. If you are unsure of what's right for you, or just want someone to talk it over with, call us on 07 5581 8300. We're here to help.

Additional Costs

There are no additional costs to study this course.

Outcome

This qualification provides the skills and knowledge for an individual to be competent in introductory Information and Communications Technology (ICT) 'technical' functions and is designed to support information technology activities in the workplace and will give employers a degree of confidence in an individual's usefulness in the workplace as it builds on prerequisite knowledge and skills.  Successful completion of the Network Administration stream develops skills in the design administration and maintenance of the user environment for a computer network.

This course may provide for natural progression into the Diploma of Information Technology qualifications including Networking or Software.

Possible job titles include:

  • Call Centre Support Representative
  • Computer Operator
  • Help Desk Officer
  • Help Desk Technician
  • ICT Operations Support
  • ICT User Support
  • IT Technician
  • Maintenance Technician
  • PC Support
  • PC Support Specialist
  • Sales Support Technician
  • Support Technician
  • Technical Support
  • User Support Specialist

Job prospects

  • ICT Support Technicians

Richard Smith

Real world experience that encourages innovation

I have long been passionate about all things computers. As I have gotten older, my passion within the industry has shifted towards providing security consulting, largely due to the direction and confidence instilled within me when completing my Diploma of IT course. Now that I am at university I continue to stay in contact with my teachers who remain interested and by my side should I need to call upon them for their practical, real world experience.

Richard Smith
Diploma of Information Technology Networking

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland

All done? Then you're ready to Enrol now

All done? Then head to the link below to complete your enrolment:
tafegoldcoast.edu.au/study-with-us/enrolment-fees/enrol

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

More about RPL

More info:
http://tafegoldcoast.edu.au/study-with-us/career-changers-jobseeker/recognition-prior-learning

Orientation

Mandatory Orientation: Registration will begin at 8.30am for a 9.00am start and finish at 2.00pm on Wednesday 28 June 2017 at Coomera, A Block, Level 1, Room A.01.053 (Main Auditorium)

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 22 June 2017

Talk to us

07 5581 8300

Industry endorsed

Payment options

Student satisfaction

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!