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The world is your oyster

“A journey of a thousand miles must begin with a single step.” – Lao Tzu.

That single step begins when you make the decision to turn your passion into a career by enrolling in our Diploma of Travel and Tourism. This detailed study program will equip you with the skills and knowledge to work in the tourism industry the world over. Guided by industry-experienced teachers, you’ll learn skills in management, tour and cruise operations, hospitality, marketing and travel planning. Course details

Industry endorsed

University Pathways

Payment options

Student satisfaction

$5000 VET Student Loan available

LOCATION/S

Gold Coast - Southport

Key dates and info

DURATION

Blended: 1 year

Course details

COST

  • Full Fee $9,500
  • Subsidised $5,135
  • Concession $4,575

Student Loan Available

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Carrie-Lee Johnson

Flexible and innovative study options

From a young age I wanted to follow a career path that would bring out the best in my creative self. Having multiple career paths to choose from whilst studying in a flexible learning environment was crucial in my decision to select TAFE Queensland Gold Coast as my preferred and only education provider.

Carrie-Lee Johnson
Certificate III in Media

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Key dates

LOCATION START DATE DELIVERY
Gold Coast - Southport 29 Jan 2018 Blended

Entry requirements

Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge, customer service and operational skills. The individual must either:

  1. Be formally assessed through a training program or recognition process (i.e. Certificate III in Travel), against the units below:

OR

      2.  Have relevant tourism and travel industry employment experience. A job that has involved the application of skills described in the above pathway would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency. 

Any student enrolling directly into the Diploma of Travel and Tourism without having either option 1 or 2 above must complete the following pathway units:

SITTIND201      Source and use information on the tourism and travel industry
SITTTSL202     Access and interpret product information
SITTTSL306     Book supplier services
SITXCOM201   Show social and cultural sensitivity
SITTTSL308     Use a computerised reservations or operations system
SITXCCS401    Enhance the customer service experience
SITXEVT301    Access information on event operations

For RPL enquiries please email the RPL Coordinator at rplcoordinator.goldcoast@tafe.qld.edu.au.

  • Students should have completed Year 12 or be a mature age student (18 years of age and over) with sound achievement in English and Mathematics.
  • All applicants (direct entry or applying through QTAC) must provide a copy of their Year 12 certificate.  Applicants that are not able to produce a copy of this document are required to complete the Basic Key Skills Builder (BKSB) test before enrolment.
  • To access Higher Level Skills funding for this course the prospective student must meet all subsidy eligibility.

Location/s

Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Resources required

There is a set uniform to be purchased.  A representative from our supplier Totally Workwear will be available at Orientation. At this time you will be sized and orders made with payment directly with our supplier. If you do not attend the Orientation day, you will be responsible for making your own arrangements directly with the supplier, Totally Workwear within seven days of the scheduled Orientation day.

Students will be required to purchase the following:

  • compulsory black business shirt with TAFE logo (from Totally Workwear).  Approximate cost is $48.00 per shirt.  The purchase of 2 shirts is recommended.
  • Black business style pants (male and female) (leggings and/or tights will not be accepted) or a black knee length business style skirt. These can be purchased from your preferred outlet or through our supplier Totally Workwear.
  • Black enclosed leather non-slip shoes.
  • It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online systems, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at a number of TAFE Queensland locations.
  • Students are required to have a valid and appropriate email address. 
  • Please provide your own personal stationery.
  • Students require the following textbook: 'Management' 5th edition by Kris Cole. This book can be obtained through most bookstores.
  • It is recommended that students have access to a reliable internet connection to access online studies and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

Timetable

  • Delivery is via a combination of on-campus, blended learning, integrated theory, practical application of skills and knowledge in modern classrooms linked to enjoyable work placement with our industry partners (rostered time to be confirmed).
  • Theory and practical classes will be held over 5 days at Southport for 12 months.  Please consult Connect for your individual class times and room location prior to attending TAFE.
  • In addition to the hours you will spend in class, it is expected that you will spend at least 5 hours a week outside of class undertaking your own personal study.

Important Information

This qualification is expected to be superseded with an upgraded qualification commencing in January 2018. This means that the course details will change from the current description on this webpage.

Units

To attain this qualification students must achieve competency in a total of 17 units, 10 core and 7 electives.

UNIT CODE DESCRIPTION TYPE STREAM
BSBWRT401A Write complex documents Core Events 1
SITXCCS501 Manage quality customer service Core Management 1
SITXCOM401 Manage conflict Core Management 1
SITXFIN401 Interpret financial information Core Finance 2
SITXFIN402 Manage finances within a budget Core Finance 1
SITXFIN501 Prepare and monitor budgets Core Finance 2
SITXHRM402 Lead and manage people Core Supervision 1
SITXMGT401 Monitor work operations Core Supervision 1
SITXMGT501 Establish and conduct business relationships Core Supervision 1
SITXWHS401 Implement and monitor work health and safety practices Core Workplace Health and Safety
BSBMGT515A Manage operational plan Elective Management 2
BSBSUS301A Implement and monitor environmentally sustainable work practices Elective Tourism and Hospitality Marketing
SITXADM501 Prepare and present proposals Elective Events 2
SITXMGT502 Manage projects Elective Management 2
SITXMPR402 Create a promotional display or stand Elective Promotions
ICAWEB201A Use social media tools for collaboration and engagement Elective Promotions
BSBDIV501A Manage diversity in the workplace Elective Management 2
SITTIND201 Source and use information on the tourism and travel industry Elective Pathway
SITTTSL202 Access and interpret product information Elective Pathway
SITTTSL306 Book supplier services Elective Pathway
SITXCOM201 Show social and cultural sensitivity Elective Pathway
SITTTSL308 Use a computerised reservations or operations system Elective Pathway
SITXCCS401 Enhance the customer service experience Elective Pathway
SITXEVT301 Access information on event operations Elective Pathway

Disclaimer

Not all electives available at all campuses

  • To access the Fee Schedule click here
  • Read here for further information about VET Student Loans.
  • VET Student Loans will not be approved for students who do not meet the eligibility requirements.
  • VET Student Loans give rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

$9,500

FULL FEE

Student Loan Available

Learn more

$5,135

SUBSIDISED

Student Loan Available

Learn more

$4,575

CONCESSION

Student Loan Available

Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

VET Student Loans

IMPORTANT NOTICE: Prior to applying for a VET Student Loan, please ensure that you have read and understood the VET Student Loans Pre-Enrolment Information

VET Student Loans are an interest-free loan from the Australian Government that help students pay for their education and training.

TAFE Queensland receives the full loan amount for your course directly from the Government, and you repay your loan through the Australian taxation system once your income reaches a certain threshold.

You are eligible for a VET Student Loan if you:

You must demonstrate academic suitability by:

  • providing a copy of your Senior Secondary Certificate of Education (year 12 certificate); OR
  • providing evidence of successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English), OR
  • are assessed as a minimum of Exit Level 3 in the Australian Core Skills Framework (ASCF) in both reading and numeracy

VET student loans will not be approved for students who do not meet the eligibility requirements. VET student loans gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

Please note that all students enrolling in an accredited course are required to provide a Unique Student Identifier (USI).

More information about VET Student Loans.

 

Payment Plan

If you have difficulty paying the full cost of a course up front, or you are not eligible for VET Student Loan, you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Note: If you are accessing a VET Student Loan, and there is a difference between the loan cap amount and the total cost of your course (for example your loan cap amount is $10,000 and your course costs $11,000 - there is a $1,000 difference), you are required to pay the difference.

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

VET Student Loans

IMPORTANT NOTICE: Prior to applying for a VET Student Loan, please ensure that you have read and understood the VET Student Loans Pre-Enrolment Information

VET Student Loans are an interest-free loan from the Australian Government that help students pay for their education and training.

TAFE Queensland receives the full loan amount for your course directly from the Government, and you repay your loan through the Australian taxation system once your income reaches a certain threshold.

You are eligible for a VET Student Loan if you:

You must demonstrate academic suitability by:

  • providing a copy of your Senior Secondary Certificate of Education (year 12 certificate); OR
  • providing evidence of successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English), OR
  • are assessed as a minimum of Exit Level 3 in the Australian Core Skills Framework (ASCF) in both reading and numeracy

VET student loans will not be approved for students who do not meet the eligibility requirements. VET student loans gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

Please note that all students enrolling in an accredited course are required to provide a Unique Student Identifier (USI).

More information about VET Student Loans.

 

Payment Plan

If you have difficulty paying the full cost of a course up front, or you are not eligible for VET Student Loan, you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Note: If you are accessing a VET Student Loan, and there is a difference between the loan cap amount and the total cost of your course (for example your loan cap amount is $10,000 and your course costs $11,000 - there is a $1,000 difference), you are required to pay the difference.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

VET Student Loans

IMPORTANT NOTICE: Prior to applying for a VET Student Loan, please ensure that you have read and understood the VET Student Loans Pre-Enrolment Information

VET Student Loans are an interest-free loan from the Australian Government that help students pay for their education and training.

TAFE Queensland receives the full loan amount for your course directly from the Government, and you repay your loan through the Australian taxation system once your income reaches a certain threshold.

You are eligible for a VET Student Loan if you:

You must demonstrate academic suitability by:

  • providing a copy of your Senior Secondary Certificate of Education (year 12 certificate); OR
  • providing evidence of successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English), OR
  • are assessed as a minimum of Exit Level 3 in the Australian Core Skills Framework (ASCF) in both reading and numeracy

VET student loans will not be approved for students who do not meet the eligibility requirements. VET student loans gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

Please note that all students enrolling in an accredited course are required to provide a Unique Student Identifier (USI).

More information about VET Student Loans.

 

Payment Plan

If you have difficulty paying the full cost of a course up front, or you are not eligible for VET Student Loan, you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Note: If you are accessing a VET Student Loan, and there is a difference between the loan cap amount and the total cost of your course (for example your loan cap amount is $10,000 and your course costs $11,000 - there is a $1,000 difference), you are required to pay the difference.

^ Show less

Payment options explained

No matter what your circumstances, TAFE Queensland Gold Coast has a payment option to suit you. If you are unsure of what's right for you, or just want someone to talk it over with, call us on 07 5581 8300. We're here to help.

Additional costs

There is an additional cost for a compulsory uniform (see Resources Required on the Course Details tab). You will also need to purchase textbooks.

Outcome

Possible career opportunities include supervisory or managerial positions in the tourism industry across a range of sectors including airlines, tour operations, cruise operations, travel agencies, tour wholesalers, inbound tour operations, visitor information centres and regional tourism offices.

This qualification is currently undergoing a transition phase to a new updated qualification.  Currently the new qualification is in the process of being endorsed by the Australian Industry and Skills Committee (AISC). Once endorsed as a Registered Training Organisation we are required to transition students into the latest qualification set out by the Australian Skills Quality Authority.  All students need to be aware of this change that may occur within this qualification.

Job prospects

  • Tourism Supervisor/Manager
  • Marketing Coordinator

University pathways

A course with TAFE Queensland Gold Coast can be a great path to university. In many cases, you can save up to one year from your university qualification.

Read our University Pathways guide to learn all about it.

Carrie-Lee Johnson

Flexible and innovative study options

From a young age I wanted to follow a career path that would bring out the best in my creative self. Having multiple career paths to choose from whilst studying in a flexible learning environment was crucial in my decision to select TAFE Queensland Gold Coast as my preferred and only education provider.

Carrie-Lee Johnson
Certificate III in Media

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Read the Pre-enrolment Information
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland

All done? Then you're ready to Enrol now

All done? Then head to the link below to complete your enrolment:
tafegoldcoast.edu.au/study-with-us/enrolment-fees/enrol

Apply through QTAC

Making TAFE one of your top QTAC preferences is a great way to maximise your career choices and gain the hands-on skills you need to operate in the real world.

We offer hundreds of pathways to university, including dual awards, credit arrangements with some of the country's top universities, and options to increase your OP so you can gain entrance to the tertiary course of your dreams.

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

More about RPL

More info:
http://tafegoldcoast.edu.au/study-with-us/career-changers-jobseeker/recognition-prior-learning

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 19 July 2017

Talk to us

07 5581 8300

Industry endorsed

University Pathways

Payment options

Student satisfaction

$5000 VET Student Loan available

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!