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Learn English for the Australian workplace

Focussing on English language skills for the workplace, our Certificate IV in Spoken and Written English – Employment, is designed to help migrants and refugees secure work in Australia. You’ll learn speaking skills for job interviews, writing skills for job applications, correct pronunciation and how to communicate effectively in an Australian workplace.

Classes are held full-time for 6-12 months and part-time for 12-36 months. Progression is at your own pace.

Depending upon the electives chosen, Certificate IV in Spoken and Written English - Employment provides participants with the following general education outcomes:

  • self-monitoring and correcting their own pronunciation
  • researching Australian workplaces, industry sectors and jobseeking processes
  • participating in a range of spoken texts including jobseeking telephone exchanges, casual conversations, complex negotiations, job interviews, discussions, customer service interactions and presentations
  • preparing complex job applications for skilled and/or professional jobs, including résumés, cover letters and application forms
  • comprehending and/or composing and/or responding to a range of written texts including formal workplace and jobseeking correspondence and reports
  • applying interpersonal skills to initiate and respond to interactions in work and jobseeking contexts
  • initiating and participating in more complex interactions including job interviews and workplace negotiations and discussions
  • developing and utilising an expanded range of specialist and technical vocabulary reflecting their areas of training and expertise

Industry endorsed

Student satisfaction

LOCATION/S

Gold Coast - Coolangatta, Gold Coast - Southport

Key dates and info

DURATION

Full time: up to 12 months
Part time: up to 36 months

Course details

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Chris Jozy

Learning is a lifelong experience.

Despite gaining experience as a business owner in America for 17 years, I always felt regret in not having completed formal tertiary education when I had left school. Therefore, upon my return to Australia, I enrolled to study at TAFE Gold Coast where I was able to prove to myself that I didn't need to be 18 years old to make a positive change in my life, whilst securing my pathway into an engineering degree at university.

Chris Jozy
Certificate IV in Adult Tertiary Preparation

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Course snapshot

Key dates

LOCATION START DATE WORKLOAD DELIVERY
Gold Coast - Coolangatta Any time Part time Classroom
Any time Full time Classroom
Gold Coast - Southport Any time Part time Classroom
Any time Full time Classroom

Entry requirements

There are no special entry requirements. However, you must attend a free interview BEFORE class placement to have your language ability and eligibility assessed. The interview takes approximately 1 – 1½ hours. To arrange an interview please telephone Customer Service on 5581 8300 or visit the Customer Service Centre at Southport, Level 1 (Ground Floor). Please ensure that you bring your passport to the interview.

Following your interview, you can enrol and start at any time*.  Depending on your eligibility, visa and English level, you will be enrolled into one of the following English as a Second Language Training Programs:.

  • SEE is funded by the Commonwealth Government. TAFE Queensland is a contracted training and assessment services provider under the Skills for Education and Employment program (formerly the Language, Literacy and Numeracy Program).
  • Students who meet the eligibility criteria for the Certificate 3 Guarantee funding (i.e. who do not have a Certificate III or higher level qualification, are over 15 and are Australian or New Zealand Citizens as well as permanent Queensland residents) but whose English or numeracy levels are such that they might not be able to succeed if enrolled directly into a Certificate III, may be eligible for a Queensland Government funded position in this course. Fees apply.

*Depending on program rules.

Location/s

Gold Coast - Coolangatta
5 Scott Street
Coolangatta QLD 4225

Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Resources required

You will require stationery equipment (pens, paper etc.) and a bi-lingual dictionary. No additional resources are required for this course.

Timetable

  • Full-time 6-12 months and part-time 12-36 months.
  • Progression is at your own pace.
  • Students can study full-time/part-time/flexible at Southport or Coolangatta.
  • Classes are offered every day from 8.30am-2.30pm.

Successful completion of 10366NAT Certificate IV in Spoken and Written English - Employment requires successful completion of a core module (A) and all modules in Jobseeking or Workplace Communication and two electives.

Students must complete Module A and all units of either Jobseeking (Group A) or Workplace Communication (Group B) and two electives to fulfil the requirements of the course. These can be different for each student depending on the days the student attends and their progression through the course.

Units

UNIT CODE DESCRIPTION TYPE STREAM
FSKRDG11 Read and respond to complex workplace information Core Compulsory
FSKOCM04 Use oral communication skills to participate in workplace meetings Core Compulsory
FSKWTG10 Write complex workplace texts Core Compulsory
SWEPSE401A Pronunciation skills for employment Core Compulsory - Module A
SWEWSJ404A Writing skills for job seeking documents Core Compulsory - Module D
SWESSJ405A Speaking skills for jobseeking Core Compulsory - Module E
BSBCUS201B Deliver a service to customers Elective
FSKOCM07 Interact effectively with others at work Elective
SWELCE402A Language and culture of employment in Australia Elective
FSKOCM10 Use oral communication skills for complex workplace presentations Elective
FSKOCM08 Use oral communication skills to facilitate workplace negotiations Elective
FSKLRG10 Use routine strategies for career planning Elective
SWEWSP403A Writing skills for public sector applications Elective
SWESST406A Speaking skills for workplace texts Elective Module F

Disclaimer

Not all electives available at all campuses

For costs pertaining to your individual learning please contact Colleen Sheehan on (07) 5581 8249.

Additional Costs

There are no additional costs to study this course.

Outcome

Graduates of Certificate IV in Spoken and Written English - Employment will be able to apply this knowledge to demonstrate the level of autonomy, judgement and responsibility that they are able to exhibit as professional or skilled workers in their first languages.

Job prospects

  • Further education at TAFE or University

Chris Jozy

Learning is a lifelong experience.

Despite gaining experience as a business owner in America for 17 years, I always felt regret in not having completed formal tertiary education when I had left school. Therefore, upon my return to Australia, I enrolled to study at TAFE Gold Coast where I was able to prove to myself that I didn't need to be 18 years old to make a positive change in my life, whilst securing my pathway into an engineering degree at university.

Chris Jozy
Certificate IV in Adult Tertiary Preparation

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Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 6 May 2016

Talk to us

07 5581 8300

Industry endorsed

Student satisfaction

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!