Getting the most out of the people you employ
This course is designed to assist owners or managers of small to medium-size businesses, and team leaders in larger organisations, to get the maximum return on their investment in staff and to maintain an efficient, harmonious working environment.
The program is also suitable for those aspiring to a team leader role or a career in human resources management. It is also an ideal course for those with responsibilities for staffing issues whose expertise is in other areas, and for those planning to set up new businesses.
During five intensive days of learning and practice, all basics aspects of people management in the workplace are covered including:
- Manpower planning
- Developing job descriptions
- Team management
- Performance assessment
- Strengthening weaknesses
- Building on strengths
- Painless termination
- Resolving conflict
- Managing difficult behaviour
- Working cooperatively with external stakeholders, including trade unions
- Responding to human rights issues in the workplace
- Succession planning.
Having a stable, well-managed team is a key element in the success of any business or organisation and the benefits (efficiency, maximum productivity, flexibility, loyalty, high morale, reduced stress levels and low staff turnover) directly impact on the businesses’ or organisation’s profitability and potential for expansion. The skills learned in this course will help you to ensure that your business or organisation enjoys those benefits.
Participants receive a free resources pack including extensive handouts on all topics to use as an ongoing resource.
This short course is non-accredited therefore is not registered with the National Training Register. Course details
Gold Coast - Southport
Part time: 5 sessions / 1 day per week
- Full Fee $580
07 5581 8300
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Complement your work experience with relevant marketing principles
Working full-time, I needed a flexible course that could fit into my busy schedule. I enrolled part-time into TAFE Queensland Gold Coast's Diploma of Marketing which proved to be the perfect balance for my restrictive lifestyle. I gained confidence in knowing that the valuable skills I have learnt in class can now be put into practice within my workplace.
A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.