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Learn specialist skills to care for those with high needs

Caring for the elderly can be immensely rewarding, however in order to deliver the highest level of care, Aged Care workers must have expertise in a number of specialist areas. Partially delivered online, our Certificate III in Individual Support will equip you with the skills and knowledge you need to deliver first class care to clients with high care needs. To ensure you receive job-ready training you’ll be taught clinical skills in simulated working environments.

This qualification is being delivered as a dual qualification with Ageing and Home and Community Care.  The Disability stream can be obtained by completing four additional units at a further cost of $600.00.

Please note: There is no equivalence to previous qualifications.  RPL can be applied for those working in the industry.  There is an additional cost for this process. Complete the electronic self-assessment located here to check your suitability for the Recognition of Prior Learning process. Course details

Industry endorsed

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Gold Coast - Southport

Key dates and info


Blended: 19 weeks

Course details


  • Full Fee $3,400
  • Subsidised $684
  • Concession $102

Cost details

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Bash Fukuda

Let personalised teaching methods guide you towards the right career

Having grown up in a close-knit family overseas, I wanted to follow a career path that would allow me to continue building meaningful relationships, whilst allowing me to care for those who may require additional care. Just as I have always wanted to dedicate my life to providing acceptance and care for those less fortunate, I was honoured to find that I was sitting alongside like-minded students and teachers within my course, who shared the same vision for care and life within all cultures as I do. Through the guidance of my teachers who really took the time to understand my nature and goals, I have found that I have a specific interest in one day working in mental health

Bash Fukuda
Certificate III in Aged Care

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Key dates

Gold Coast - Southport 25 Sep 2017 Blended

Entry requirements

TAFE Queensland Gold Coast requires the following entry requirements to be met:

  • Sound literacy, numeracy and computer skills equivalent to Year 10.
  • Prepared to participate in the required hours of vocational placement and hold the necessary mandatory documentation (see Placement below).
  • To access Certificate 3 Guarantee funding for this course the prospective student must meet all the subsidy eligibility.
  • To access Fee Free Year 12 funding for this course the prospective student must provide evidence that they have graduated Year 12 in the last 12 months. Therefore, if you would like to enrol in the course using this funding, you will need to provide a copy of your Year 12 certificate and meet all other Certificate 3 Guarantee subsidy eligibility.
  • To access Apprenticeship and Traineeship funding for this course please read further details here.
  • After enrolment, all applicants must complete a short quiz on Literacy and Numeracy levels using the Basic Key Skills Builder (BKSB) prior to orientation dates or prior to the first day of class.


Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Resources required

The following resources are to be purchased by the student:

  • TAFE Queensland Gold Coast uniform shirt for practical classes and vocational placement (approximate cost $35.00). Fitting and ordering will be available at Orientation.
  • Long navy blue or black pants, and enclosed black shoes for practical classes and vocational placement.
  • Jewellery is not permitted and hair must be tied back.
  • Finger nails need to be short and unpolished.
  • USB storage device.
  • You will be required to access online content as part of this course so are encouraged to bring your own tablet or laptop to class.

 (All prices noted above are correct at time of printing and are subject to change).

Technical Specifications
Prospective students must have the following computer technical specifications before they can access the course materials and participate in the learning program:

  • Minimum screen resolution of 1024 x 768 pixels
  • Windows PC or Apple Mac - please note: portable devices (smartphones, iPads, tablets, slates) do not necessarily support all the features of Connect, our Learning Management System, and may not work properly for submitting assessments
  • Computer running a minimum of Windows 7 or Apple Macintosh OSX 10.8
  • Connect has been designed to function on these minimum browser versions: Google Chrome (latest) (highly recommended for students), Firefox (latest), Safari (latest), Internet Explorer 10 - older versions of browsers may not correctly display information
  • ADSL or Cable Broadband is highly recommended
  • Audio playback enabled on your computer (many activities use audio interaction)
  • Students may require a headset with the capacity to listen and talk back (USB connection headsets are known to give superior sound quality)


This is a blended program incorporating 16 weeks of face-to-face classes at Southport with online content, plus 3 weeks vocational placement. Students will be required to access online content as part of their studies.

In addition to scheduled classes, in order to successfully complete their studies, students must be available to participate in a minimum of 120 hours of vocational placement over three weeks in an Aged Care facility.

Classes: 8.00am-3.00pm on Tuesdays and Wednesdays at Southport.  Please note: Classes for 2017 finish on Wednesday 22 November 2017 and resume on Tuesday 30 January 2018.
Mandatory tutorials: 1.00pm-4.00pm on Thursdays at Southport.
Mandatory practical skills classes: 5.00pm-9.00pm on Thursdays at Southport.
Vocational placement: Scheduled for three weeks full-time Monday to Friday from 12 March 2018.

For those undertaking the additional disability units classes will be held from 10.15am-3.00pm on Fridays from 2 February to 27 April 2018.

Once enrolled students will be able to access their timetable via Connect.

Timetabled days and times are subject to change.


Vocational Placement
The vocational placement requirement for this program is a minimum of 120 hours. Participation in this workplace experience occurs towards the end of the course and is scheduled in consultation with students and facilities.  To be eligible to attend the 120 hours of vocational placement, you must be marked competent in the following two units - CHCCCS011 Meet personal support needs and HLTWHS002 Follow safety procedures for direct care work.

In accordance with industry expectation and availability of places, students must be available to:

Individual Support - Aged Care placement:

  • attend full-time placement (5 days per week) for three weeks (longer with public holidays);
  • travel up to 45 minutes to attend vocational placement;
  • participate in a variety of shifts including morning and afternoon (*morning shifts may start as early as 6.00am and afternoon shifts may finish as late as 11.00pm).

Disability Skill Set placement:

  • vocational placement may run over multiple weeks according to the needs of the placement providers
  • placement may start earlier in the course for a total of 40 hours
  • the aged care requirements apply to 80 hours vocational placement and 40 hours with a disability provider

Students are responsible for:

  • organising their own transport to and from study and vocational placement as well as any domestic arrangements
  • organising leave with their employer (if applicable)
  • planning financially for their unpaid vocational placement
  • completing online study as per their timetable whilst on placement

TAFE Queensland Gold Coast sources and coordinates vocational placement on the students’ behalf. Our Vocational Placement Team will work in collaboration with students and facilities to coordinate vocational placement activity, and students will be provided with due notice for shift work.

With prior TAFE Queensland Gold Coast approval, vocational placement may be arranged in a student’s current workplace. Students will need to speak with a member of the Vocational Placement team immediately after enrolment to confirm these details.

Condition of Enrolment – privacy
Student details are provided to Health Care and Community Service organisations for the purposes of vocational placement. Vocational placement is a core element of this program and therefore it is a condition of enrolment that you consent to the release of your information accordingly.

Mandatory Documentation
Please note: The Health Industry dictates that TAFE Queensland Gold Coast must ensure that all students going on placement in health care facilities hold the following documentation.  TAFE Queensland Gold Coast cannot guarantee placement for students who do not hold these documents.

Students must provide to TAFE Queensland Gold Coast a certified copy* of each of these documents as soon as possible.  *Certified copy - photocopy certified by a Justice of the Peace or Commissioner of Declarations.

  1. Records showing Hepatitis B vaccination, commencement of vaccination or blood test results showing immunity (N.B. Vaccination will take a minimum of 3 months to complete in full).
  2. Blue Card (Working with Children Check Queensland) - phone 1800 113 611 or
  3. Australian Federal Police Check - please contact the Australian Federal Police on (02) 6140 6502 or Approximate cost $45.00 (N.B. The certificate MUST be issued by the Australian Federal Police.  All other types of police checks will not be accepted.)
  • It is the student’s responsibility to ensure their documentation remains current throughout their studies.
  • Any costs associated in acquiring the above documents are in addition to course costs and will be borne by the student.
  • TAFE Queensland Gold Coast strongly recommends that prior to enrolment students consider their eligibility to obtain the above documentation.
  • Students will be required to submit their documents by 4.00pm on Friday 9 February 2018.  Failure to do so could jeopardise your vocational placement.

TAFE Queensland Gold Coast strongly recommends that students enrolling in any Health or Community Services program consider their eligibility to obtain the above documentation prior to enrolment.

Assessment methods and tools include: oral tasks (role plays and case studies), written tasks (online quizzes and short answer question sheets), group work (presentations, oral and written), simulated and workplace performance (while on 120 hours of vocational placement), and practical demonstration of skills (while in Nursing Lab sessions. Please note these sessions are mandatory).


To achieve the Certificate III in Individual Support, a total of 13 units must be completed - 7 core and 6 electives.  Students can complete an additional 4 units and exit with CHCSS00098 Individual Support - Disability Skill Set qualification.

HLTWHS002 Follow safe work practices for direct client care Core Ageing
CHCAGE001 Facilitate the empowerment of older people Elective Ageing/Home and Community
CHCAGE005 Provide support to people living with dementia Elective Ageing
CHCCCS011 Meet personal support needs Elective Ageing/Home and Community
CHCCCS015 Provide individualised support Core Ageing
CHCCCS023 Support independence and wellbeing Core Ageing
CHCCCS025 Support relationships with carers and families Elective Home and Community
CHCCOM005 Communicate and work in health or community services Core Ageing
CHCDIV001 Work with diverse people Core Ageing
CHCHCS001 Provide home and community support services Elective Home and Community
CHCLEG001 Work legally and ethically Core Ageing
CHCPAL001 Deliver care services using a palliative approach Elective Ageing/Home and Community
HLTAAP001 Recognise healthy body systems Core Ageing
CHCSS00098 Individual Support - Disability Skill Set
CHCDIS001 Contribute to ongoing skills development using a strengths-based approach Elective Disability
CHCDIS002 Follow established person-centred behaviour supports Elective Disability
CHCDIS003 Support community participation and social inclusion Elective Disability
CHCDIS007 Facilitate the empowerment of people with disability Elective Disability


Not all electives available at all campuses

The cost for those who wish to enrol into the four additional Disability units is $600.00.



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Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.


The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Certificate 3 Guarantee

You can receive a subsidy towards one certificate III qualification from a list of eligible courses. The amount provided depends on the demand for skilled workers in your chosen industry.

You're eligible for the Certificate 3 Guarantee if you:

  • are 15 years or older and no longer in school
  • live in Queensland full time
  • are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • and don't currently have (or are enrolled in) a certificate 3 or higher level qualification.

Give us a call to find out more.

If you're a Queensland resident, have just finished year 12 and are keen to start your studies within the next calendar year, you might be eligible to study fee free!

The Queensland government has identified a number of industries with a high demand for trained workers. To help fill these gaps, they will pay the full cost of a number of certificate III qualifications in high-priority study areas under the Certificate 3 Guarantee and User Choice programs. We want school leavers to gain the important skills and training they need before starting their university studies or careers - debt-free. For more info, check out the Training Queensland website, or call TAFE Queensland Gold Coast on 13 72 48.


You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

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Payment options explained

No matter what your circumstances, TAFE Queensland Gold Coast has a payment option to suit you. If you are unsure of what's right for you, or just want someone to talk it over with, call us on 07 5581 8300. We're here to help.

Additional costs

Please see additional cost for a uniform shirt under Resources Required.


  • Successful completion of the Certificate III in Individual Support Ageing/Home and Community Care is the entry level requirement for employment in the aged care industry.
  • Students can gain employment as an Assistant in Nursing Aged Care or personal care worker.
  • Successful students of this program will have the acquired skills and knowledge to enable them to work in a variety of institutions such as nursing homes, hostels, retirement villages, hospitals, community centres and in private homes with a registered agency.  With the additional four units from the Disability qualification students may be eligible to work as a disability support worker.
  • On successful completion of this course, students may consider further study at a higher tertiary level within the vocational education and training sector.

Job prospects

  • Aged Care Worker
  • Aged or Disabled Carer

Bash Fukuda

Let personalised teaching methods guide you towards the right career

Having grown up in a close-knit family overseas, I wanted to follow a career path that would allow me to continue building meaningful relationships, whilst allowing me to care for those who may require additional care. Just as I have always wanted to dedicate my life to providing acceptance and care for those less fortunate, I was honoured to find that I was sitting alongside like-minded students and teachers within my course, who shared the same vision for care and life within all cultures as I do. Through the guidance of my teachers who really took the time to understand my nature and goals, I have found that I have a specific interest in one day working in mental health

Bash Fukuda
Certificate III in Aged Care

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland

All done? Then you're ready to Enrol now

All done? Then head to the link below to complete your enrolment:

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

More about RPL

More info:


Orientation for September 2017 intake: 8.00am-3.00pm on Monday 25 and Tuesday 26 September 2017 at Southport, Level 2, Room 205

Information Session for 2018 intake: 6.00pm-8.00pm on Thursday 2 November 2017 at Southport, Level 1 (Ground Floor), Stage Area

Orientation for January 2018 intake: 8.00am-12.30pm on Tuesday 30 January 2018 at Southport, Level 4, Room 410. Following this an additional faculty orientation may be held (further details to come).


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 4 September 2017

Talk to us

07 5581 8300

Industry endorsed

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Student satisfaction

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!