Skip links and keyboard navigation

Site navigation

Building better communities

Take the next step in your career in the community services sector with this advanced qualification. This course will give you the high-level skills needed for a role with a community organisation. The sector is currently experiencing growth, with the government projecting up to 50,000 new job openings in the next five years.

This course gives you high-level communication skills, and the ability to develop strategies to work with at-risk groups within the community. You will also gain valuable research skills and be taught how to work within legal and ethical frameworks. Our highly-experienced teaching staff will give you one-on-one guidance and the industry knowledge you need to succeed in the community sector.

Successful completion of this course will give you the confidence and skills to seek employment as a case manager or community services worker. It will also give you the knowledge required to pursue further study. Course details

Industry endorsed

University Pathways

Payment options

Student satisfaction

$10000 VET Student Loan available

LOCATION/S

Gold Coast - Southport

Key dates and info

DURATION

Blended: 18 months

Course details

COST

  • Full Fee $6,940
  • Subsidised $3,895
  • Concession $2,981

Student Loan Available

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Sylvia Planing

Choose from a range of rewarding career paths

Before commencing my Diploma of Community Services, I had reservations as to what specific career path I should take within the industry. However with the guidance and experience of my teachers by my side, I became better equipped to make a confident and informed career choice; one that provides me with options should I choose to focus on a different path.

Sylvia Planing
Diploma of Community Services

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Key dates

LOCATION START DATE DELIVERY
Gold Coast - Southport 30 Jan 2018 Blended

Entry requirements

TAFE Queensland Gold Coast enrolment requirements:

  • completion of Year 12 or equivalent
  • 18 years of age or older
  • sound literacy and numeracy skills (with the ability to write essays and reports)
  • IT skills are required for online learning (with the ability to use the Microsoft Office suite e.g. Word, PowerPoint etc)
  • prepared to participate in a minimum of 120 hours of vocational placement (40 hours per semester) and hold the necessary mandatory documentation (see Placement below)
  • To access Higher Level Skills funding for this course the prospective student must provide evidence that they are an existing worker in the Community Services industry (volunteer workers are not eligible). Therefore, if you would like to enrol in the course using this funding, you will need to obtain a letter of employment or pay slip which clearly shows both your name and your employer’s name, or some other proof of employment which can confirm you work in the industry and meet all other subsidy eligibility.
  • Further funding incentives also apply to this course.  Please speak with a Customer Service Consultant on (07) 5581 8300 to check your eligibility.

VET Student Loan (VSL) - All applicants enrolling into this Diploma using the VET Student Loan option must provide a copy of their Year 12 certificate or an Australian Qualification Framework (AQF) Level 4 qualification or above issued in Australia.  Applicants that are not able to produce a copy of this document are required to complete the Basic Key Skills Builder (BKSB) test before enrolment.

Please be aware that this program is comprised of units that include topics covering mental health and child protection and some students may be challenged by the sensitive nature of this information.

Recognition of Prior Learning (RPL): For RPL enquiries please contact the RPL Team at rplcoordinator.goldcoast@tafe.qld.edu.au.

Location/s

Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Resources required

Students are required to purchase a USB to use in class. Students will be required to access online content as part of this course.

Technical Specifications
Prospective students must have the following computer technical specifications before they can access the course materials and participate in the learning program:

  • Minimum screen resolution of 1024 x 768 pixels
  • Windows PC or Apple Mac - please note: portable devices (smartphones, iPads, tablets, slates) do not necessarily support all the features of Connect, our Learning Management System, and may not work properly for submitting assessments
  • Computer running a minimum of Windows 7 or Apple Macintosh OSX 10.8
  • Connect has been designed to function on these minimum browser versions: Google Chrome (latest) (highly recommended for students), Firefox (latest), Safari (latest), Internet Explorer 10 - older versions of browsers may not correctly display information
  • ADSL or Cable Broadband is highly recommended
  • Audio playback enabled on your computer (many activities use audio interaction)
  • Students may require a headset with the capacity to listen and talk back (USB connection headsets are known to give superior sound quality)

Timetable

This program is offered via mixed mode delivery for 18 months at Southport.

Mixed mode learning includes:

  • Weekly online sessions for each unit.
  • Weekly face-to-face workshops to actively demonstrate your progression of skills and knowledge on Mondays from 4.00pm-6.00pm or Thursdays from 10.15am-12.15pm at Southport (subject to change). Please note that the workshop frequency, days and times may be adjusted throughout the program depending on student attendance and student numbers. It is strongly advisable to attend a weekly workshop to practice skills and gain understanding of your assessment requirements.
  • For some weeks face-to-face classes will also be held on a Monday from 10.00am-12.00pm.  Please consult your timetable for allocated weeks.
  • Mandatory Intensive Skills weeks will be held from 8.30am-5.00pm on Monday 26 February to Wednesday 28 February 2018, Monday 13 August to Wednesday 15 August 2018, and Tuesday 26 February to Thursday 28 February 2019 at Southport.
  • Mandatory Practical Skills weeks will be held from 8.30am-5.00pm on Tuesday 22 May to Friday 25 May 2018, Tuesday 30 October - Friday 1 November 2018, and Tuesday 21 May to Friday 24 May 2019 at Southport for assessments and group work. Your teachers will discuss this in more detail in your orientation week.

Your total weekly hours for study will be approximately 20-35 hours per week plus any vocational placement requirement.

Placement

Vocational Placement 
A minimum of 120 hours of vocational placement will be provided in various ways, such as in blocks, weekly sessions over a whole semester or various weekends for camps.

In accordance with industry expectation and availability of places, students must be available to:

  • attend full-time placement (students must be flexible to accommodate the placement provider regarding the structure of hours);
  • travel up to 45 minutes to attend vocational placement;
  • participate in a variety of shifts including morning, afternoon, evening, night and weekends (*morning shifts may start as early as 6.00am and evening shifts may finish as late as 11.00pm).

Students are responsible for:

  • organising their own transport to and from study and vocational placement as well as any domestic arrangements
  • organising leave with their employer (if applicable)
  • planning financially for their unpaid vocational placement
  • completing online study as per their timetable whilst on placement

TAFE Queensland Gold Coast sources and coordinates vocational placement on the students’ behalf. Our Vocational Placement Team will work in collaboration with students and facilities to coordinate vocational placement activity, and students will be provided with due notice for shift work.

With prior TAFE Queensland Gold Coast approval, vocational placement may be arranged in a student’s current workplace. Students will need to speak with the Vocational Placement Team immediately after enrolment to confirm these details.

Condition of Enrolment - privacy
Student details are provided to Health Care and Community Service organisations for the purposes of vocational placement. A minimum of 120 hours of vocational placement is a core element of this program and therefore it is a condition of enrolment that you consent to the release of your information accordingly.

Mandatory Documentation
Please note: The Health Industry dictates that TAFE Queensland Gold Coast must ensure that all students going on placement in health care facilities hold the following documentation. Students are not eligible to attend mandatory vocational placement assessment without these documents.  There will be a strict timeframe for students to provide the necessary placement requirements. Not attending vocational placement assessment will delay course progression.

1.  Working with Children Check
Queensland students - The Working with Children Check (Blue Card Application) must be completed in person for Queensland students who live less than 50 km from TAFE Queensland Gold Coast, Southport Campus.  Information can be viewed at http://www.bluecard.qld.gov.au   All original identification documents need to be sighted and students are requested to bring these documents with them for submission of their application.  If a student resides more than 50 km from TAFE Queensland Gold Coast, the ‘Confirmation of identity’ form must be submitted with the Blue Card application.  Students may submit this by email or in person.
Interstate students - must refer to their state websites for further information on how to apply for a Working with Children Check.

2.  Australian Federal Police Check (AFP)
Potential students are advised to contact the Vocational Placement Coordinator should they have any notification or criminal history as this may impact on their acceptance by facilities for placement assessment and therefore affect course outcomes. Students must be able to provide an original Australian Federal Police check on request of a facility at any time. Please refer to the Australian Federal Police website to download the application form at http://www.afp.gov.au.  Approximate cost $45.00 (N.B: The certificate MUST be issued by the Australian Federal Police.  All other types of police checks will not be accepted.) Your current AFP documentation must be no older than 3 months prior to the start of study.

  • It is the student’s responsibility to ensure their documentation remains current throughout their studies.
  • Any costs associated in acquiring the above documents are in addition to course costs and will be borne by the student.
  • TAFE Queensland Gold Coast strongly recommends that prior to enrolment students consider their eligibility to obtain the above documentation.

Work application requirements
To be assessed as competent in this qualification, individual workers are required to undertake a minimum of 120 hours of supervised work placements in a relevant community service delivery setting, involving, for example, direct client work or community education or development.  Evidence provided by the supervisor will contribute to assessment of the candidate's ability to work at this level.

Important Information

Please be aware that this program is comprised of units that include topics covering mental health, child protection, and alcohol and other drugs therefore some students may be challenged by the sensitive nature of this information.

Units

To be awarded this qualification competency must be achieved in 16 units, 8 core and 8 electives.

UNIT CODE DESCRIPTION TYPE
CHCDEV001 Confirm client developmental status Elective
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services Core
CHCYTH001 Engage respectfully with young people Elective
HLTWHS004 Manage work health and safety Core
CHCCCS016 Respond to client needs Elective
CHCCOM003 Develop workplace communication strategies Core
CHCCSM005 Develop, facilitate and review all aspects of case management Elective
CHCLEG003 Manage legal and ethical compliance Core
CHCMHS001 Work with people with mental health issues Elective
CHCSOH001 Work with people experiencing or at risk of homelessness Elective
CHCDFV001 Recognise and respond appropriately to domestic and family violence Elective
CHCCCS007 Develop and implement service programs Core
CHCDIV003 Manage and promote diversity Core
CHCMGT005 Facilitate workplace debriefing and support processes Core
CHCPRP003 Reflect on and improve own professional practice Core
CHCGRP002 Plan and conduct group activities Elective

Disclaimer

Not all electives available at all campuses

  • To access the VET Student Loan Fee Schedule click here
  • Read here for further information about VET Student Loans.
  • VET Student Loans will not be approved for students who do not meet the eligibility requirements.
  • VET Student Loans give rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

$6,940

FULL FEE

Student Loan Available

Learn more

$3,895

SUBSIDISED

Student Loan Available

Learn more

$2,981

CONCESSION

Student Loan Available

Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

VET Student Loans

IMPORTANT NOTICE: Prior to applying for a VET Student Loan, please ensure that you have read and understood the VET Student Loans Pre-Enrolment Information

VET Student Loans are an interest-free loan from the Australian Government that help students pay for their education and training.

TAFE Queensland receives the full loan amount for your course directly from the Government, and you repay your loan through the Australian taxation system once your income reaches a certain threshold.

You are eligible for a VET Student Loan if you:

You must demonstrate academic suitability by:

  • providing a copy of your Senior Secondary Certificate of Education (year 12 certificate); OR
  • providing evidence of successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English), OR
  • are assessed as a minimum of Exit Level 3 in the Australian Core Skills Framework (ASCF) in both reading and numeracy

VET student loans will not be approved for students who do not meet the eligibility requirements. VET student loans gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

Please note that all students enrolling in an accredited course are required to provide a Unique Student Identifier (USI).

More information about VET Student Loans.

 

Payment Plan

If you have difficulty paying the full cost of a course up front, or you are not eligible for VET Student Loan, you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Note: If you are accessing a VET Student Loan, and there is a difference between the loan cap amount and the total cost of your course (for example your loan cap amount is $10,000 and your course costs $11,000 - there is a $1,000 difference), you are required to pay the difference.

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

VET Student Loans

IMPORTANT NOTICE: Prior to applying for a VET Student Loan, please ensure that you have read and understood the VET Student Loans Pre-Enrolment Information

VET Student Loans are an interest-free loan from the Australian Government that help students pay for their education and training.

TAFE Queensland receives the full loan amount for your course directly from the Government, and you repay your loan through the Australian taxation system once your income reaches a certain threshold.

You are eligible for a VET Student Loan if you:

You must demonstrate academic suitability by:

  • providing a copy of your Senior Secondary Certificate of Education (year 12 certificate); OR
  • providing evidence of successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English), OR
  • are assessed as a minimum of Exit Level 3 in the Australian Core Skills Framework (ASCF) in both reading and numeracy

VET student loans will not be approved for students who do not meet the eligibility requirements. VET student loans gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

Please note that all students enrolling in an accredited course are required to provide a Unique Student Identifier (USI).

More information about VET Student Loans.

 

Payment Plan

If you have difficulty paying the full cost of a course up front, or you are not eligible for VET Student Loan, you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Note: If you are accessing a VET Student Loan, and there is a difference between the loan cap amount and the total cost of your course (for example your loan cap amount is $10,000 and your course costs $11,000 - there is a $1,000 difference), you are required to pay the difference.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

VET Student Loans

IMPORTANT NOTICE: Prior to applying for a VET Student Loan, please ensure that you have read and understood the VET Student Loans Pre-Enrolment Information

VET Student Loans are an interest-free loan from the Australian Government that help students pay for their education and training.

TAFE Queensland receives the full loan amount for your course directly from the Government, and you repay your loan through the Australian taxation system once your income reaches a certain threshold.

You are eligible for a VET Student Loan if you:

You must demonstrate academic suitability by:

  • providing a copy of your Senior Secondary Certificate of Education (year 12 certificate); OR
  • providing evidence of successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English), OR
  • are assessed as a minimum of Exit Level 3 in the Australian Core Skills Framework (ASCF) in both reading and numeracy

VET student loans will not be approved for students who do not meet the eligibility requirements. VET student loans gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

Please note that all students enrolling in an accredited course are required to provide a Unique Student Identifier (USI).

More information about VET Student Loans.

 

Payment Plan

If you have difficulty paying the full cost of a course up front, or you are not eligible for VET Student Loan, you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Note: If you are accessing a VET Student Loan, and there is a difference between the loan cap amount and the total cost of your course (for example your loan cap amount is $10,000 and your course costs $11,000 - there is a $1,000 difference), you are required to pay the difference.

^ Show less

Payment options explained

No matter what your circumstances, TAFE Queensland Gold Coast has a payment option to suit you. If you are unsure of what's right for you, or just want someone to talk it over with, call us on 07 5581 8300. We're here to help.

Additional Costs

There are no additional costs to study this course.

Outcome

CHC52015 Diploma of Community Services

Job prospects

  • Case Worker
  • Program Coordinator
  • Welfare Worker
  • Social Housing Coordinator
  • Family Support Worker
  • Case Manager
  • Community Services Worker

University pathways

A course with TAFE Queensland Gold Coast can be a great path to university. In many cases, you can save up to one year from your university qualification.

Read our University Pathways guide to learn all about it.

Sylvia Planing

Choose from a range of rewarding career paths

Before commencing my Diploma of Community Services, I had reservations as to what specific career path I should take within the industry. However with the guidance and experience of my teachers by my side, I became better equipped to make a confident and informed career choice; one that provides me with options should I choose to focus on a different path.

Sylvia Planing
Diploma of Community Services

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Read the Pre-enrolment Information
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland

All done? Then you're ready to Enrol now

All done? Then head to the link below to complete your enrolment:
tafegoldcoast.edu.au/study-with-us/enrolment-fees/enrol

Apply through QTAC

Making TAFE one of your top QTAC preferences is a great way to maximise your career choices and gain the hands-on skills you need to operate in the real world.

We offer hundreds of pathways to university, including dual awards, credit arrangements with some of the country's top universities, and options to increase your OP so you can gain entrance to the tertiary course of your dreams.

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

More about RPL

More info:
http://tafegoldcoast.edu.au/study-with-us/career-changers-jobseeker/recognition-prior-learning

Orientation

Orientation for 2018 intake: 8.00am-4.30pm on Tuesday 30 January 2018 at Southport, Level 4, Room 410 and 8.30am-4.30pm on Thursday 1 February 2018 at Southport, Level 1 (Ground Floor), Rooms 103/104.

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 1 December 2017

Talk to us

07 5581 8300

Industry endorsed

University Pathways

Payment options

Student satisfaction

$10000 VET Student Loan available

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!