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Make a difference in the lives of others

Kick start your career in mental health with this entry-level qualification. This course will give you the specialised skills and knowledge needed to work with people with complex needs in both community services and healthcare settings. Growth in the mental health sector is strong, with the Australian Government expecting to see more than 50,000 job openings in the next five years.

This course will equip you to provide services to people with coexisting mental health and drug and alcohol dependencies, to provide community-focused health promotion and prevention strategies, and work within the frameworks of trauma-informed care. Our highly-experienced team of industry professionals will give you the one-on-one guidance needed to succeed in the industry.

Successful completion of this course will give you the skills to work as a mental health officer or mental health support worker. Course details

Industry endorsed

Payment options

Student satisfaction


Gold Coast - Southport

Key dates and info


Blended: 12 months

Course details


  • Full Fee $4,900
  • Subsidised $1,253
  • Concession $471

Cost details

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Sylvia Planing

Choose from a range of rewarding career paths

Before commencing my Diploma of Community Services, I had reservations as to what specific career path I should take within the industry. However with the guidance and experience of my teachers by my side, I became better equipped to make a confident and informed career choice; one that provides me with options should I choose to focus on a different path.

Sylvia Planing
Diploma of Community Services

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Key dates

Gold Coast - Southport Blended

Entry requirements

TAFE Queensland Gold Coast enrolment requirements:

  • sound literacy and numeracy skills (with the ability to write essays and reports)
  • IT skills are required for online learning (with the ability to use the Microsoft Office suite e.g. Word, PowerPoint etc)
  • prepared to participate in a minimum of 120 hours of vocational placement (60 hours per semester) and hold the necessary mandatory documentation (see Placement below)
  • To access Higher Level Skills funding for this course the prospective student must provide evidence that they are an existing worker in the Community Services industry (volunteer workers are not eligible). Therefore, if you would like to enrol in the course using this funding, you will need to obtain a letter of employment or payslip which clearly shows both your name and your employer’s name, or some other proof of employment which can confirm you work in the industry and meet all other subsidy eligibility.

Recognition of Prior Learning (RPL): For RPL enquiries please contact the RPL Team at


Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Resources required

It is recommended that students purchase a USB device to bring to class. Students will be required to access online content as part of this course.

Technical Specifications
Prospective students must have the following computer technical specifications before they can access the course materials and participate in the learning program:

  • Minimum screen resolution of 1024 x 768 pixels
  • Windows PC or Apple Mac - please note: portable devices (smartphones, iPads, tablets, slates) do not necessarily support all the features of Connect, our Learning Management System, and may not work properly for submitting assessments
  • Computer running a minimum of Windows 7 or Apple Macintosh OSX 10.8
  • Connect has been designed to function on these minimum browser versions: Google Chrome (latest) (highly recommended for students), Firefox (latest), Safari (latest), Internet Explorer 10 - older versions of browsers may not correctly display information
  • ADSL or Cable Broadband is highly recommended
  • Audio playback enabled on your computer (many activities use audio interaction)
  • Students may require a headset with the capacity to listen and talk back (USB connection headsets are known to give superior sound quality)


This program is offered via mixed mode delivery for 12 months at Southport.

Mixed mode learning includes:

  • Weekly online sessions for each unit.
  • Weekly face-to-face workshops on Wednesday from 1.00pm-3.00pm at Southport to actively demonstrate your progression of skills and knowledge.  Please note that the workshop frequency, day and time may be adjusted throughout the program depending on student attendance and student numbers. It is strongly advisable to attend the weekly workshop to practice skills and gain understanding of your assessment requirements.
  • For some weeks face-to-face classes will also be held on a Tuesday from 10.00am-12.00pm.  Please consult your timetable for allocated weeks.
  • Mandatory Intensive Skills weeks will be held in each semester.
  • Mandatory Practical Assessment weeks will be held in each semester for assessments and group work. Your teachers will discuss this in more detail in your orientation week.

Your total weekly hours for study will be approximately 20-35 hours per week plus any vocational placement requirement.


Vocational Placement
The vocational placement requirement for this program is 120 hours. This may be completed in consecutive weeks during the semester. Students may have the option to complete their placement in shorter amounts of weekly hours over the two semesters, subject to industry availability.

In accordance with industry expectation and availability of places, students may be required to:

  • attend full-time placement (up to 5 days per week)
  • travel up to 45 minutes to attend vocational placement
  • participate in a variety of shifts including morning, afternoon, evening, night and weekends (*morning shifts may start as early as 6.00am and evening shifts may finish as late as 11.00pm).

Students are responsible for:

  • organising their own transport to and from study and vocational placement as well as any domestic arrangements
  • organising leave with their employer (if applicable)
  • planning financially for their unpaid vocational placement
  • completing online study as per their timetable whilst on placement

TAFE Queensland Gold Coast sources and coordinates vocational placement on the students’ behalf. Our Vocational Placement Team will work in collaboration with students and facilities to coordinate vocational placement activity, and students will be provided with due notice for shift work.

With prior TAFE Queensland Gold Coast approval, vocational placement may be arranged in a student’s current workplace. Students will need to speak with the Vocational Placement Team immediately after enrolment to confirm these details.

Condition of Enrolment – privacy
Vocational Placement

Student details are provided to Health Care and Community Service organisations for the purposes of vocational placement. Vocational placement is a core element of this program and therefore it is a condition of enrolment that you consent to the release of your information accordingly.

TAFE Queensland Gold Coast strongly recommends that students enrolling in any Health or Community Services program consider their eligibility to obtain the following documentation prior to enrolment.

Mandatory Documentation
Please note: The Health Industry dictates that TAFE Queensland Gold Coast must ensure that all students going on placement in health care facilities hold the following documentation. Students are not eligible to attend mandatory vocational placement assessment without these documents.  Not attending vocational placement assessment will delay course progression.

Students must provide TAFE Queensland Gold Coast a certified copy* of each of these documents as soon as possible.  *Certified copy - photocopy certified by a Justice of the Peace or Commissioner of Declarations.

  1. Blue Card (Working with Children Check Queensland) - phone 1800 113 611 or
  2. Australian Federal Police Check (AFP) - Potential students are advised to contact the Vocational Placement Coordinator should they have any notification or criminal history as this may impact on their acceptance by facilities for placement assessment and therefore affect course outcomes. Students must be able to provide an original Australian Federal Police check on request of a facility at any time. Please refer to the Australian Federal Police website to download the application form at  Approximate cost $45.00 (N.B: The certificate MUST be issued by the Australian Federal Police.  All other types of police checks will not be accepted.) Your current AFP documentation must be no older than 3 months prior to the start of study.

IMPORTANT: Any costs associated with these documents are in addition to course costs and will be borne by the student.

TAFE Queensland Gold Coast also offers First Aid training for an additional fee. Whilst not compulsory for vocational placement, possession of a current First Aid qualification is recommended.

Important Information

Be aware that this program is comprised of units that include topics covering sensitive material and discussion e.g. child protection, family violence, mental health and substance misuse.


To successfully achieve this qualification students must complete 15 units consisting of 11 core and 4 electives.

M00VPC120 Vocational placement Vocational Placement Scheme
CHCAOD001 Work in an alcohol and other drugs context Elective
HLTWHS001 Participate in workplace health and safety Core
CHCCCS003 Increase the safety of individuals at risk of suicide Elective
CHCDIV001 Work with diverse people Core
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety Core
CHCEDU001 Provide community focused health promotion and prevention strategies Elective
CHCLEG001 Work legally and ethically Core
CHCMHS002 Establish self-directed recovery relationships Core
CHCMHS003 Provide recovery oriented mental health services Core
CHCMHS004 Work collaboratively with the care network and other services Core
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues Core
CHCMHS007 Work effectively in trauma informed care Core
CHCMHS008 Promote and facilitate self advocacy Core
CHCMHS011 Assess and promote social, emotional and physical wellbeing Core
CHCSOH001 Work with people experiencing or at risk of homelessness Elective


Not all electives available at all campuses

What are my financial options?

No matter what your circumstances, TAFE Queensland Gold Coast has a financial option to suit you. If you are unsure of what's right for you, call us on 07 5581 8300. We're here to help.



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Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.


The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.


You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

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Payment options explained

No matter what your circumstances, TAFE Queensland Gold Coast has a payment option to suit you. If you are unsure of what's right for you, or just want someone to talk it over with, call us on 07 5581 8300. We're here to help.

Additional Costs

There are no additional costs to study this course.


Work may focus on engaging people with mental illness in community participation, prevention of relapse and promotion of recovery. Work may be in home based outreach, centre-based programs and clinical settings, delivered by community and non-government organisations. It may also involve supported employment and programmed respite care.

On successful completion of this course students may consider further study at a higher tertiary level within the vocational education and training sector.

Job prospects

  • Mental Health Support Worker
  • Community Services Worker
  • Mental Health Officer

Sylvia Planing

Choose from a range of rewarding career paths

Before commencing my Diploma of Community Services, I had reservations as to what specific career path I should take within the industry. However with the guidance and experience of my teachers by my side, I became better equipped to make a confident and informed career choice; one that provides me with options should I choose to focus on a different path.

Sylvia Planing
Diploma of Community Services

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland

All done? Then you're ready to Enrol now

All done? Then head to the link below to complete your enrolment:

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

More about RPL

More info:


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 16 March 2018

Talk to us

07 5581 8300

Industry endorsed

Payment options

Student satisfaction

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!