Skip links and keyboard navigation

Site navigation

Make a positive difference in your community

Get out amongst the community sooner with this entry level qualification. This course is perfect for people who want to work in community services, or those looking for the foundation skills necessary to complete further studies in the field. Stronger than average growth is predicted in the sector, and this course equips you with the problem solving and communication skills you need to get ahead of the pack.

This qualification will give you core skills in managing personal stresses in the workplace, working with diverse people, and the communication skills required for operating in community services organisations. Our team of highly qualified, industry experienced teachers will equip you with the tools you need to succeed in the field, while connecting you with potential future employers.

Successful completion of this course will give you the practical skills and confidence you need to seek employment as a community services, migrant support, or neighbourhood centre worker. It will also give you a solid foundation for further studies at a diploma level or higher. Course details

Industry endorsed

Payment options

Student satisfaction

LOCATION/S

Gold Coast - Southport

Key dates and info

DURATION

Blended: 6 months

Course details

COST

  • Full Fee $3,060
  • Subsidised $844
  • Concession $567

Cost details

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Sylvia Planing

Choose from a range of rewarding career paths

Before commencing my Diploma of Community Services, I had reservations as to what specific career path I should take within the industry. However with the guidance and experience of my teachers by my side, I became better equipped to make a confident and informed career choice; one that provides me with options should I choose to focus on a different path.

Sylvia Planing
Diploma of Community Services

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Key dates

LOCATION START DATE DELIVERY
Gold Coast - Southport 29 Jan 2018 Blended

Entry requirements

There are no entry requirements outlined in the Training Package however TAFE Queensland Gold Coast require the following entry requirements be met:

  • 18 years of age or older
  • Have completed Year 10 with a sound achievement in English, or be a mature aged entrant.
  • Sound literacy and numeracy skills (with the ability to write essays and reports)
  • IT skills are required for online learning (with the ability to use the Microsoft Office suite e.g. Word, PowerPoint)
  • Students who hold a HLTAID003 First Aid Certificate can apply for a credit transfer.  Please produce the original documents upon enrolment.
  • To access Certificate 3 Guarantee funding for this course the prospective student must meet all the subsidy eligibility.
  • To access Fee Free Year 12 funding for this course the prospective student must provide evidence that they have graduated Year 12 in the last 12 months. Therefore, if you would like to enrol in the course using this funding, you will need to provide a copy of your Year 12 certificate and meet all other Certificate 3 Guarantee subsidy eligibility.
  • Further funding incentives apply to this course.  Please speak with a Customer Service Consultant on (07) 5581 8300 to check your eligibility.

If you are under 18 years of age or do not meet the above mentioned recommendations and requirements, then special enrolment conditions apply. These conditions include an interview with the Coordinator of Community Services. Please call Customer Service to book an appointment on (07) 5581 8300.

Recognition of Prior Learning (RPL)
For RPL enquiries please contact the RPL Team at rplcoordinator.goldcoast@tafe.qld.edu.au.

Location/s

Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Resources required

Included in the tuition fees are material costs and learning resources.  Students will be required to access online content as part of this course.

Technical Specifications
Prospective students must have the following computer technical specifications before they can access the course materials and participate in the learning program:

  • Minimum screen resolution of 1024 x 768 pixels
  • Windows PC or Apple Mac - please note: portable devices (smartphones, iPads, tablets, slates) do not necessarily support all the features of Connect, our Learning Management System, and may not work properly for submitting assessments
  • Computer running a minimum of Windows 7 or Apple Macintosh OSX 10.8
  • Connect has been designed to function on these minimum browser versions: Google Chrome (latest) (highly recommended for students), Firefox (latest), Safari (latest), Internet Explorer 10 - older versions of browsers may not correctly display information
  • ADSL or Cable Broadband is highly recommended
  • Audio playback enabled on your computer (many activities use audio interaction)
  • Students may require a headset with the capacity to listen and talk back (USB connection headsets are known to give superior sound quality)

Timetable

This program is offered via mixed mode delivery for 6 months at Southport.

Mixed mode learning includes:

  • Weekly online sessions for each unit.
  • Weekly face-to-face workshop to actively demonstrate your progression of skills and knowledge on Thursdays from 9.15am-12.15pm at Southport (timetable subject to change).  Please note that the workshop frequency, day and time may be adjusted throughout the program depending on student attendance and student numbers. It is strongly advisable to attend the weekly workshop to practice skills and gain understanding of your assessment requirements.
  • Face-to-face classes will also be held from 8.00am-12.00pm on Friday 9/2/18 and Friday 16/2/18 at Southport.
  • Mandatory Intensive Skills week will be held from 8.30am-5.00pm on Monday 26, Tuesday 27 and Wednesday 28 February 2018 at Southport.
  • Mandatory Practical Skills week will be held from 8.30am-5.00pm from Tuesday 22 May to Friday 25 May 2018 at Southport for assessments and group work. Your teachers will discuss this in more detail in your orientation week.
  • Provide First Aid will be held from 8.00am-5.00pm on Tuesday 29 May 2018 at Southport.

Your total weekly hours for study will be approximately 20-35 hours per week.

Important Information

Please be aware that this program is comprised of units that include topics covering mental health and alcohol and other drugs therefore some students may be challenged by the sensitive nature of this information.

Units

To achieve this qualification students must successfully complete 12 units, 5 core and 7 electives.

UNIT CODE DESCRIPTION TYPE
HLTWHS002 Follow safe work practices for direct client care Core
BSBWOR301 Organise personal work priorities and development Elective
HLTWHS006 Manage personal stressors in the work environment Core
CHCCOM001 Provide first point of contact Elective
CHCCOM005 Communicate and work in health or community services Core
CHCDIV001 Work with diverse people Core
CHCCCS016 Respond to client needs Core
CHCDIS003 Support community participation and social inclusion Elective
CHCMHS001 Work with people with mental health issues Elective
CHCADV001 Facilitate the interests and rights of clients Elective
CHCAOD001 Work in an alcohol and other drugs context Elective
HLTAID003 Provide first aid Elective

Disclaimer

Not all electives available at all campuses

What are my financial options?

No matter what your circumstances, TAFE Queensland Gold Coast has a financial option to suit you. If you are unsure of what's right for you, call us on 07 5581 8300. We're here to help.

$3,060

FULL FEE

Learn more

$844

SUBSIDISED

Learn more

$567

CONCESSION

Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Certificate 3 Guarantee

You can receive a subsidy towards one certificate III qualification from a list of eligible courses. The amount provided depends on the demand for skilled workers in your chosen industry.

You're eligible for the Certificate 3 Guarantee if you:

  • are 15 years or older and no longer in school
  • live in Queensland full time
  • are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • and don't currently have (or are enrolled in) a certificate 3 or higher level qualification.

Give us a call to find out more.

If you're a Queensland resident, have just finished year 12 and are keen to start your studies within the next calendar year, you might be eligible to study fee free!

The Queensland government has identified a number of industries with a high demand for trained workers. To help fill these gaps, they will pay the full cost of a number of certificate III qualifications in high-priority study areas under the Certificate 3 Guarantee and User Choice programs. We want school leavers to gain the important skills and training they need before starting their university studies or careers - debt-free. For more info, check out the Training Queensland website, or call TAFE Queensland Gold Coast on 13 72 48.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

^ Show less

Payment options explained

No matter what your circumstances, TAFE Queensland Gold Coast has a payment option to suit you. If you are unsure of what's right for you, or just want someone to talk it over with, call us on 07 5581 8300. We're here to help.

Additional Costs

There are no additional costs to study this course.

Outcome

  • This program enables you to gain a nationally recognised qualification in community work and is appropriate for support workers, case workers and client contact officers who provide support to individuals and groups.
  • On successful completion of this course graduates may consider further study at a higher tertiary level within the vocational education and training sector.

Job prospects

  • Community Care Worker
  • Neighbourhood Centre Worker
  • Support Worker
  • Community Services Worker
  • Intake and Referral Worker
  • Recreational Activities Officer
  • Youth Case Worker

Sylvia Planing

Choose from a range of rewarding career paths

Before commencing my Diploma of Community Services, I had reservations as to what specific career path I should take within the industry. However with the guidance and experience of my teachers by my side, I became better equipped to make a confident and informed career choice; one that provides me with options should I choose to focus on a different path.

Sylvia Planing
Diploma of Community Services

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland

All done? Then you're ready to Enrol now

All done? Then head to the link below to complete your enrolment:
tafegoldcoast.edu.au/study-with-us/enrolment-fees/enrol

Orientation

Orientation for January 2018 intake: 8.00am-4.30pm on Tuesday 30 January 2018 at Southport, Level 4, Room 410 and Thursday 1 February 2018 from 8.30am-4.30pm at Southport, Level 1 (Ground Floor), Rooms 103/104.

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 20 November 2017

Talk to us

07 5581 8300

Industry endorsed

Payment options

Student satisfaction

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!