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Gain hands-on experience at Gold Coast's leading international hotels

The International Hospitality Service Program is an exclusive program designed to develop frontline food and beverage service skills for work in luxury five and six star properties. As part of the program, you will undertake work experience with Gold Coast’s leading hotels and resorts.  Industry partners include Jupiter's Hotel and Casino, Palazzo Versace, Intercontinental Sanctuary Cove Resort, Crowne Plaza Surfers Paradise, Hilton Surfers Paradise, Sea World Gold Coast and Surfers Paradise Marriott Resort and Spa.

These industry partners are committed to developing a highly skilled workforce suited to Queensland’s international tourism market. The program has been developed in partnership with leading hotels and convention centres to provide students with skills that will enhance their ability to obtain employment in this rapidly developing industry.

Topics include:

  • Practical food and beverage service skills
  • Providing advice on beers, spirits and liqueurs
  • Learning how to guide customers on Australian and imported wines
  • Offering guidance on food and beverage matching
  • Advancing your career to gain a competitive edge
  • Learning about international visitor expectations and service standards
  • Finding out about a range of roles and opportunities available in international hotels and the hospitality industry
  • Delivering outstanding silver service

Industry endorsed

Payment options

Student satisfaction

LOCATION/S

Gold Coast - Southport

Key dates and info

DURATION

Full time: 13 weeks / 5 days per week

Course details

COST

  • Full Fee $4,400
  • Subsidised $2,016
  • Concession $1,718

Cost details

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Eve Hongwiengjan

International Hospitality Service Program

"I've been in hospitality ever since I started working. I chose the International Hospitality Service Program because it would broaden my career opportunities. It's not just an ordinary hospitality course, it's training for six-star service."

Eve Hongwiengjan
International Hospitality Service Program

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Key dates

LOCATION START DATE WORKLOAD DELIVERY
Gold Coast - Southport 29 Jan 2018 Full time / 5 days per week Classroom

Entry requirements

This qualification has no formal entry criteria, however TAFE Queensland Gold Coast has the following selection criteria for this qualification:

  • Applicants will require a current RSA certificate.
  • Applicants will be required to attend an interview.
  • After enrolment, all applicants must complete a short quiz on Literacy and Numeracy levels using the Basic Key Skills Builder (BKSB) prior to orientation dates or prior to the first day of class.
  • To access Certificate 3 Guarantee funding for this course the prospective student must meet all the subsidy eligibility.
  • To access Fee Free Year 12 funding for this course the prospective student must provide evidence that they have graduated Year 12 in the last 12 months. Therefore, if you would like to enrol in the course using this funding, you will need to provide a copy of your Year 12 certificate and meet all other Certificate 3 Guarantee subsidy eligibility.

Location/s

Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Resources required

Students are required to wear a uniform for all aspects of their programme. Students will be required to wear their own corporate style tailored black pants or tailored black knee length skirt and enclosed black shoes with a branded shirt. The branded shirts are compulsory and can be ordered from us following enrolment. The approximate cost of the shirt is $50 and we recommend students purchase a minimum of two shirts.

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

Timetable

Classes are held Monday to Friday from 9.00am-3.00pm for 13 weeks at the Hospitality Hub, 11 Nerang Street Southport, incorporating a combination of theory and on the job work placement.

Important Information

Course commencement subject to minimum enrolment numbers.

Units

To achieve this qualification students must be competent in 17 units, 7 core and 10 electives (at our industry partner’s request, you are required to complete 2 additional units of competency in excess of what is required for the qualification).

UNIT CODE DESCRIPTION TYPE
BSBWOR203 Work effectively with others Core
SITHFAB003 Operate a bar Elective
SITHFAB007 Serve food and beverage Elective
SITHFAB011 Provide advice on beers, spirits and liqueurs Elective
SITHFAB012 Provide advice on Australian wines Elective
SITHFAB013 Provide advice on imported wines Elective
SITHFAB015 Provide silver service Elective
SITHFAB016 Provide advice on food Elective
SITHFAB017 Provide advice on food and beverage matching Elective
SITHIND002 Source and use information on the hospitality industry Core
SITHIND004 Work effectively in hospitality service Core
SITXCCS006 Provide service to customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITXFIN001 Process financial transactions Elective
SITXFSA001 Use hygienic practices for food safety Elective
SITXHRM001 Coach others in job skills Core
SITXWHS001 Participate in safe work practices Core

Disclaimer

Not all electives available at all campuses

What are my financial options?

No matter what your circumstances, TAFE Queensland Gold Coast has a financial option to suit you. If you are unsure of what's right for you, call us on 07 5581 8300. We're here to help.

$4,400

FULL FEE

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$2,016

SUBSIDISED

Learn more

$1,718

CONCESSION

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Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Certificate 3 Guarantee

You can receive a subsidy towards one certificate III qualification from a list of eligible courses. The amount provided depends on the demand for skilled workers in your chosen industry.

You're eligible for the Certificate 3 Guarantee if you:

  • are 15 years or older and no longer in school
  • live in Queensland full time
  • are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • and don't currently have (or are enrolled in) a certificate 3 or higher level qualification.

Give us a call to find out more.

If you're a Queensland resident, have just finished year 12 and are keen to start your studies within the next calendar year, you might be eligible to study fee free!

The Queensland government has identified a number of industries with a high demand for trained workers. To help fill these gaps, they will pay the full cost of a number of certificate III qualifications in high-priority study areas under the Certificate 3 Guarantee and User Choice programs. We want school leavers to gain the important skills and training they need before starting their university studies or careers - debt-free. For more info, check out the Training Queensland website, or call TAFE Queensland Gold Coast on 13 72 48.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

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Payment options explained

No matter what your circumstances, TAFE Queensland Gold Coast has a payment option to suit you. If you are unsure of what's right for you, or just want someone to talk it over with, call us on 07 5581 8300. We're here to help.

Additional costs

There is an additional cost for branded shirts. Please see information under Resources Required.

Outcome

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!

Job prospects

  • Bar Attendant
  • Food and Beverage Attendant
  • Waiter
  • Barista
  • Food Preparation Assistant

Eve Hongwiengjan

International Hospitality Service Program

"I've been in hospitality ever since I started working. I chose the International Hospitality Service Program because it would broaden my career opportunities. It's not just an ordinary hospitality course, it's training for six-star service."

Eve Hongwiengjan
International Hospitality Service Program

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland

All done? Then you're ready to Enrol now

All done? Then head to the link below to complete your enrolment:
tafegoldcoast.edu.au/study-with-us/enrolment-fees/enrol

Orientation

Orientation will be held in class on the first day.

 

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 15 December 2017

Talk to us

07 5581 8300

Industry endorsed

Payment options

Student satisfaction

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!