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Learn hospitality skills that travel well

The Certificate III in Hospitality provides you with the essential skills and knowledge to join the hospitality industry in an entry level position.

This course offers you the chance to discover the various exciting career pathways in hospitality, from front office receptionist in a 5 star hotel, to a banquet attendant serving a function for 1000 people, to preparing the latest on-trend cocktails.

Learn how to work effectively in the hospitality industry, study the lost art of real customer service, discover how to coach others in job skills and boost your cultural awareness.

Successful completion of this course will enable you to continue on to the Diploma of Hospitality Management or enter the workforce as a hospitality professional. Course details

Industry endorsed

Payment options

Student satisfaction

LOCATION/S

Gold Coast - Southport

Key dates and info

DURATION

Full time: 6 months / 3 days per week

Course details

COST

  • Full Fee $3,685
  • Subsidised $1,301
  • Concession $1,003

Cost details

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Flexible and innovative study options

From a young age I wanted to follow a career path that would bring out the best in my creative self. Having multiple career paths to choose from whilst studying in a flexible learning environment was crucial in my decision to select TAFE Queensland Gold Coast as my preferred and only education provider.

Carrie-Lee Johnson
Certificate III in Media

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Key dates

LOCATION START DATE WORKLOAD DELIVERY
Gold Coast - Southport 29 Jan 2018 Full time / 3 days per week Classroom

Entry requirements

There are no entry requirements outlined in the National Training Package, however, TAFE Queensland Gold Coast requires the following entry requirements be met:

  • Completed Year 10 or equivalent with sound achievement in English
  • Mature age with sound language, literacy, and numeracy skills
  • Permanent resident of Australia
  • Prepared to participate in work experience
  • Access to the internet and have an email account
  • To access Certificate 3 Guarantee funding for this course the prospective student must meet all the subsidy eligibility.
  • To access Fee Free Year 12 funding for this course the prospective student must provide evidence that they have graduated Year 12 in the last 12 months. Therefore, if you would like to enrol in the course using this funding, you will need to provide a copy of your Year 12 certificate and meet all other Certificate 3 Guarantee subsidy eligibility.
  • Funding incentives apply to this course.  Speak to a Customer Service consultant on (07) 5581 8300 to confirm your eligibility.

Location/s

Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Resources required

There is a set uniform to be purchased.  A representative from our supplier Totally Workwear will be available at Orientation for you to be fitted, order and make payment. If you do not attend the Orientation day, you will be responsible for making your own arrangements directly with the supplier, Totally Workwear within seven days of the scheduled Orientation day.

Students will be required to purchase the following:

  • A compulsory black business shirt with TAFE logo (from Totally Workwear).  Approximate cost is $48.00 per shirt.  The purchase of 2 shirts is recommended.
  • Black business style pants (male and female) (leggings and/or tights will not be accepted) or a black knee length business style skirt. These can be purchased from your preferred outlet or through our supplier Totally Workwear.
  • Black enclosed leather non-slip shoes.
  • It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online systems, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at a number of TAFE Queensland locations.
  • Students are required to have a valid and appropriate email address. 
  • Please provide your own personal stationery.

Timetable

  • Classes are held on Monday 8.00am-3.00pm, Wednesday 9.30am-3.30pm and Friday 10.00am-3.15pm at Southport campus (first class Level 4 Room 404) and at the Hospitality Hub, 11 Nerang Street, Southport, plus work placement outside these times. (Timetables are subject to change).
  • Duration is 6 months.
  • Classes are held at the Hospitality Hub training restaurant, 11 Nerang Street, Southport and at the main Southport campus. Please consult your timetable on Connect closer to the start of study.
  • Study is delivered using a combination of on-campus, blended learning, practical application of skills and knowledge in our fully equipped restaurant, and on-the-job work experience with our industry partners.

Placement

Industry placement partners include:

  • The Star Gold Coast
  • Marriott Resort Surfers Paradise
  • Mantra Hotels
  • Mercure Hotels
  • Sheraton Grand Mirage Gold Coast
  • Palazzo Versace
  • QT Hotel
  • Club Southport

Important Information

Course commencement is subject to minimum enrolment numbers.

Units

To achieve the Certificate III in Hospitality a total of 15 units must be completed, 7 core and 8 electives.

UNIT CODE DESCRIPTION TYPE
SITHFAB002 Provide responsible service of alcohol Elective
SITHFAB003 Operate a bar Elective
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITHFAB014 Provide table service of food and beverage Elective
SITHFAB016 Provide advice on food Elective
SITXCCS006 Provide service to customers Core
SITXFIN001 Process financial transactions Elective
SITXFSA001 Use hygienic practices for food safety Elective
SITHIND002 Source and use information on the hospitality industry Core
SITHIND004 Work effectively in hospitality service Core
SITXCOM002 Show social and cultural sensitivity Core
SITXHRM001 Coach others in job skills Core
SITXWHS001 Participate in safe work practices Core
BSBWOR203 Work effectively with others Core

Disclaimer

Not all electives available at all campuses

What are my financial options?

No matter what your circumstances, TAFE Queensland Gold Coast has a financial option to suit you. If you are unsure of what's right for you, call us on 07 5581 8300. We're here to help.

$3,685

FULL FEE

Learn more

$1,301

SUBSIDISED

Learn more

$1,003

CONCESSION

Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Certificate 3 Guarantee

You can receive a subsidy towards one certificate III qualification from a list of eligible courses. The amount provided depends on the demand for skilled workers in your chosen industry.

You're eligible for the Certificate 3 Guarantee if you:

  • are 15 years or older and no longer in school
  • live in Queensland full time
  • are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • and don't currently have (or are enrolled in) a certificate 3 or higher level qualification.

Give us a call to find out more.

If you're a Queensland resident, have just finished year 12 and are keen to start your studies within the next calendar year, you might be eligible to study fee free!

The Queensland government has identified a number of industries with a high demand for trained workers. To help fill these gaps, they will pay the full cost of a number of certificate III qualifications in high-priority study areas under the Certificate 3 Guarantee and User Choice programs. We want school leavers to gain the important skills and training they need before starting their university studies or careers - debt-free. For more info, check out the Training Queensland website, or call TAFE Queensland Gold Coast on 13 72 48.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

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Payment options explained

No matter what your circumstances, TAFE Queensland Gold Coast has a payment option to suit you. If you are unsure of what's right for you, or just want someone to talk it over with, call us on 07 5581 8300. We're here to help.

Additional costs

There are additional costs for a uniform. Please see information under Resources Required.

Outcome

The Gold Coast hosts major events such as the 2018 Commonwealth Games which provide a steady influx of tourists from around the globe who require service from skilled applicants across the industries of hospitality, travel and tourism.

Possible job outcomes include:

  • Espresso Coffee Machine Operator
  • Food and Beverage Attendant
  • Function Attendant
  • Function Host
  • Gaming Attendant
  • Restaurant Host
  • Bar Attendant
  • Waiter

The Certificate III in Hospitality is also a suitable pathway to the Diploma of Hospitality Management.

As part of your course TAFE Queensland Gold Coast offers the opportunity of meeting with a Job Matching Officer who will assist you in resume writing, interview and presentation tips as well as job application preparation.  To get started, once enrolled, our Job Matching Officer will need your most current and detailed resume to review and to align your education and work experience with employers seeking job ready individuals. We look forward to working with you throughout your studies.

Contact details:
David Bott
p:  07 5581 8146
m: 0478 855 995
e:  david.bott@tafe.qld.edu.au

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!

Job prospects

  • Waitperson/Coffee Attendant
  • Hospitality Worker
  • Front Office Attendant
  • Barista
  • Housekeeping Attendant
  • Function Attendant
  • Food and Beverage Attendant
  • Bar Attendant

Flexible and innovative study options

From a young age I wanted to follow a career path that would bring out the best in my creative self. Having multiple career paths to choose from whilst studying in a flexible learning environment was crucial in my decision to select TAFE Queensland Gold Coast as my preferred and only education provider.

Carrie-Lee Johnson
Certificate III in Media

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland

All done? Then you're ready to Enrol now

All done? Then head to the link below to complete your enrolment:
tafegoldcoast.edu.au/study-with-us/enrolment-fees/enrol

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

More about RPL

More info:
http://tafegoldcoast.edu.au/study-with-us/career-changers-jobseeker/recognition-prior-learning

Orientation

Registration will begin at 8.30am for a 9.00am start and will conclude at 2.00pm on Tuesday 23 January 2018 at Southport on Level 1 (Ground Floor), Rooms 105/106

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 30 November 2017

Talk to us

07 5581 8300

Industry endorsed

Payment options

Student satisfaction

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!