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A career for people going places

Start your career in travel with this entry-level course. This course will qualify you to work across a number of strong-growth industries such as tourism, business, and online and corporate travel. You will have the skills to seek employment as an international corporate or online travel consultant, or a reservation sales agent for a tour operator.

This course will give you the knowledge to provide advice on domestic and international destinations, process travel-related documentation, prepare quotes, use reservation software, and show cultural and social sensitivities. Our highly-experienced team of industry professionals are the best in the business and will give you the tools you need to get ahead.

Successful completion of this course will qualify you to become an international corporate or online travel consultant, or a reservation sales agent for a tour operator. It will also give you the foundation skills to complete further studies in your field. Course details

Industry endorsed

Payment options

Student satisfaction

LOCATION/S

Gold Coast - Southport

Key dates and info

DURATION

Blended: 6 months / 3 days per week

Course details

COST

  • Full Fee $5,100
  • Subsidised $300 - $2,772
  • Concession $1,996

Cost details

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Carrie-Lee Johnson

Flexible and innovative study options

From a young age I wanted to follow a career path that would bring out the best in my creative self. Having multiple career paths to choose from whilst studying in a flexible learning environment was crucial in my decision to select TAFE Queensland Gold Coast as my preferred and only education provider.

Carrie-Lee Johnson
Certificate III in Media

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Key dates

LOCATION START DATE WORKLOAD DELIVERY
Gold Coast - Southport 29 Jan 2018 3 days per week Blended

Entry requirements

  • Entry is possible for Year 10, 12 and mature age students who possess sound literacy, numeracy and intermediate computer skills.
  • To access Certificate 3 Guarantee funding for this course the prospective student must meet all the subsidy eligibility.
  • Additional funding incentives apply to this course.  Speak to a Customer Service consultant on (07) 5581 8300 to confirm your eligibility.

Location/s

Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Resources required

There is a set uniform to be purchased.  A representative from our supplier Totally Workwear will be available at Orientation for you to be fitted, order and make payment. If you do not attend the Orientation day, you will be responsible for making your own arrangements directly with the supplier Totally Workwear within seven days of the scheduled Orientation day.

Students will be required to purchase the following:

  • compulsory black business shirt with TAFE logo (from Totally Workwear).  Approximate cost is $48.00 per shirt.  The purchase of 2 shirts is recommended.
  • Black business style pants (male and female) (leggings and/or tights will not be accepted) or a black knee length business style skirt and black enclosed shoes.
  • It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online systems, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at a number of TAFE Queensland locations.

Timetable

This course is held full-time for 6 months with classes on Monday 8.00am-3.00pm, Wednesday 10.15am-5.15pm and Friday 8.00am-3.00pm at Southport, Level 3, Room 302 with some additional online learning.  Days and times may alter for subsequent terms so please ensure you consult your timetable on Student Connect. Please be aware industry visits and excursions may occur outside of timetabled hours.

Important Information

Course commencement is subject to minimum enrolment numbers.

Units

To achieve this qualification students must be competent in a total of 17 units, 14 core and 3 electives.

UNIT CODE DESCRIPTION TYPE
BSBSUS201 Participate in environmentally sustainable work practices Elective
SITTIND001 Source and use information on the tourism and travel industry Core
SITTTSL002 Access and interpret product information Core
SITTTSL003 Provide advice on international destinations Core
SITTTSL004 Provide advice on Australian destinations Core
SITTTSL005 Sell tourism products and services Core
SITTTSL006 Prepare quotations Core
SITTTSL008 Book supplier products and services Core
SITTTSL009 Process travel-related documentation Core
SITTTSL010 Use a computerised reservations or operations system Core
SITTTSL011 Source airfares for domestic flights Elective
SITTTSL012 Construct normal international airfares Core
SITTTSL013 Construct promotional international airfares Core
SITXCCS006 Provide service to customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITXEBS001 Use social media in a business Elective
SITXWHS001 Participate in safe work practices Core

Disclaimer

Not all electives available at all campuses

What are my financial options?

No matter what your circumstances, TAFE Queensland Gold Coast has a financial option to suit you. If you are unsure of what's right for you, call us on 07 5581 8300. We're here to help.

$5,100

FULL FEE

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$300 - $2,772

SUBSIDISED

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$1,996

CONCESSION

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Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Certificate 3 Guarantee

You can receive a subsidy towards one certificate III qualification from a list of eligible courses. The amount provided depends on the demand for skilled workers in your chosen industry.

You're eligible for the Certificate 3 Guarantee if you:

  • are 15 years or older and no longer in school
  • live in Queensland full time
  • are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • and don't currently have (or are enrolled in) a certificate 3 or higher level qualification.

Give us a call to find out more.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

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Payment options explained

No matter what your circumstances, TAFE Queensland Gold Coast has a payment option to suit you. If you are unsure of what's right for you, or just want someone to talk it over with, call us on 07 5581 8300. We're here to help.

Additional costs

There is an additional cost for a compulsory uniform (see Resources Required on the Course Details tab).

Outcome

This course will enable you to work with limited supervision in the areas of retail travel as a cruise coordinator, leisure consultant and wholesale consultant.  Work as a domestic or international travel consultant in a retail, corporate, wholesale or inbound tourism office, cruise company, airline reservations or a rental car company.

As part of your course TAFE Queensland Gold Coast offers the opportunity of meeting with a Job Matching Officer who will assist you in resume writing, interview and presentation tips as well as job application preparation.  To get started, once enrolled, our Job Matching Officer will need your most current and detailed resume to review and to align your education and work experience with employers seeking job ready individuals. We look forward to working with you throughout your studies.

Contact details:
David Bott
p:  07 5581 8146
m: 0478 855 995
e:  david.bott@tafe.qld.edu.au

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!

Job prospects

  • Airline or Agency Processing Clerk
  • Fares and Ticketing Consultant
  • Travel Consultant
  • Day Tour Assistant
  • Reservations Sales Agent

Carrie-Lee Johnson

Flexible and innovative study options

From a young age I wanted to follow a career path that would bring out the best in my creative self. Having multiple career paths to choose from whilst studying in a flexible learning environment was crucial in my decision to select TAFE Queensland Gold Coast as my preferred and only education provider.

Carrie-Lee Johnson
Certificate III in Media

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland

All done? Then you're ready to Enrol now

All done? Then head to the link below to complete your enrolment:
tafegoldcoast.edu.au/study-with-us/enrolment-fees/enrol

Orientation

Registration will begin at 8.30am for a 9.00am start and will conclude at 2.00pm on Tuesday 23 January 2018 at Southport on Level 1 (Ground Floor), Rooms 105/106

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 10 January 2018

Talk to us

07 5581 8300

Industry endorsed

Payment options

Student satisfaction

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!