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Make a good first impression

Wanting to gain experience or employment in the front office of a hotel, motel, casino and/or serviced apartments?  Why not enrol today into our Accommodation Reception Services (Opera) short course as a pathway to a rewarding career.

Topics include:

  • Working on the front desk of hotels, motels and serviced apartments
  • Professional personal presentation
  • Meeting guest's expectations
  • Understanding guests needs and expectations
  • Dealing with difficult guests
  • Understanding our Chinese and Middle Eastern guests
  • Computer system - Opera (reservations, check-in and check-out, reports, room allocation and special requests)

Student satisfaction

LOCATION/S

Gold Coast - Southport

Key dates and info

DURATION

Part time: 3 nights

Course details

COST

  • Full Fee $425

Cost details

07 5581 8300

No matter your question,
we are here to help!

How to enrol

Carrie-Lee Johnson

Flexible and innovative study options

From a young age I wanted to follow a career path that would bring out the best in my creative self. Having multiple career paths to choose from whilst studying in a flexible learning environment was crucial in my decision to select TAFE Queensland Gold Coast as my preferred and only education provider.

Carrie-Lee Johnson
Certificate III in Media

Thank you

A thank you to all our amazing students. We are so glad you enjoyed your time with TAFE Queensland Gold Coast.

Key dates

LOCATION START DATE WORKLOAD DELIVERY
Gold Coast - Southport 26 Feb 2018 Part time Classroom
30 Jul 2018 Part time Classroom
12 Nov 2018 Part time Classroom

Entry requirements

Students will be required to have basic computer knowledge and a basic understanding of the Windows operating environment.

Location/s

Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Resources required

Computers will be available for students to practice with Opera.

Dress Standards‚Äč
TAFE Queensland is predominantly an adult learning environment that prepares you for employment in business and industry, as well as for further career-related training. As such you are expected to wear smart casual clothing at all times that would be expected in the workplace. There is no desire on the part of TAFE Queensland to make dress standards too rigid. However, whilst attending TAFE or any off campus training, you should wear appropriate clothing.

Timetable

Classes are held over three nights on Monday, Tuesday and Wednesday from 6.00pm-9.00pm at Southport, Level 1 (Ground Floor), Room 101.

Units

Disclaimer

Not all electives available at all campuses

What are my financial options?

No matter what your circumstances, TAFE Queensland Gold Coast has a financial option to suit you. If you are unsure of what's right for you, call us on 07 5581 8300. We're here to help.

$425

FULL FEE

Learn more

SUBSIDISED

Learn more

CONCESSION

Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

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Additional Costs

There are no additional costs to study this course.

Outcome

Students will develop the skills to enable them to work in a front office environment.

Job prospects

  • Receptionist
  • Front Office Supervisor

Carrie-Lee Johnson

Flexible and innovative study options

From a young age I wanted to follow a career path that would bring out the best in my creative self. Having multiple career paths to choose from whilst studying in a flexible learning environment was crucial in my decision to select TAFE Queensland Gold Coast as my preferred and only education provider.

Carrie-Lee Johnson
Certificate III in Media

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland

All done? Then you're ready to Enrol now

All done? Then head to the link below to complete your enrolment:
tafegoldcoast.edu.au/study-with-us/enrolment-fees/enrol

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 15 December 2017

Talk to us

07 5581 8300

Student satisfaction

Study with TAFE Queensland Gold Coast and secure your opportunity to be a part of the Gold Coast 2018 Commonwealth Games. TAFE Queensland is the Training Partner for the Games providing students with the opportunity to take part in presentations, industry projects, Games related events and exclusive volunteering opportunities. Enrol Now!